Manufacturers

Delivery terms

Orders are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail. At our discretion, large or heavy items may be sent by courier within the UK if it is more cost effective. If you prefer delivery by Royal Mail Recorded Signed For™ or Special Delivery™ an additional cost will be applied and a signature will be required when you receive the package. Please contact us before choosing these services.

Current UK shipping rates are as follows:

  • Orders under £15.00 - £3.50 (min. order £3.00)
  • £15.01 to £40.00 - £5.00
  • £40.01 to £75.00 - £8.50
  • Orders over £75.00 are sent post free

Shipping to other countries outside the UK incur additional costs which will be displayed on checkout.

Some large or heavy items may have additional postage costs applied at checkout. Postage rates are based on order value therefore there may be instances where small items incur higher postage rates than necessary due to the value of the item. In these instances any overpayment of postage in excess of £1.00 GBP will be refunded.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order as we cannot guarantee that we can group two distinct orders placed separately. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Aerosols

A special note regarding aerosols. Due to postal restrictions we regret we can only post aerosol products to addresses in England, Wales or the lowlands of Scotland.


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